Step 10.3: Sustaining Success
Congratulations! The order has been made and processed. The shipment has been sent and the payment has been received. But this is noe the end. Once you have completed a sale, you should further strengthen your relationship. It is far easier to enhance your successful partnerships than to build new ones. Provide good after-sales service and be mindful of time zones and cultures when accommodating your customers. These simple efforts could lead to more success in the future.
Action: Maintain and enhance your successful working relationships, in part, by being considerate of different time zones and international working cultures.
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